Rot/Woodworm Survey & Treatment

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Delivering Property Care since 1935

Rot / Woodworm 
Surveys & Treatment

Rot and woodworm affecting timber is a common occurrence in many homes but when it goes untreated it can be very serious. You should be aware of the warning signs for different kinds of rot. This will allow you to spot it sooner and to use the correct treatment. There are two types of rot to be aware of: dry rot and wet rot. Timber can also be affected by wood destroying insects known as woodworm. However, if you aren’t sure about identifying or dealing with the problem you should contact a professional. Richardson and Starling can provide expert surveyors to identify any rot or woodworm related problems in your property. We also employ highly skilled and experienced technicians who can treat your rot or woodworm issue swiftly and successfully. 

The Survey Process

If you have submitted an online form to arrange a visit from a Richardson and Starling surveyor you may still be wondering what to expect on the day of the visit. Below is a summary of our professional rot or woodworm survey process as it would be conducted by Richardson and Starling.

Assessing the Property 

Our qualified Rot and Woodworm surveyor will check the exterior of the property for issues that could be contributing to the internal wet rot or dry rot problem. It is important that the external envelope of your property is regularly inspected by a competent builder and any required maintenance repairs completed to prevent water penetrating your property which will have an adverse effect on the fabric.

Surveying the Reported Area

In your form to Richardson and Starling you will have outlined a problem area or problem that you or your contractor has discovered in your property. Our professional surveyor will investigate the problem area. Depending on the type of problem that is discovered, the surveyor may have to investigate other areas of the property. For example if the problem is one that tends to spread, such as dry rot or woodworm, the surveyor needs to check if other areas are affected. Regardless the type of issue or the severity and degree of the issue our surveyors will be fully prepared and equipped to accurately identify and assess the situation. Even in the circumstances that floorboards need uplifted or wall cut-outs required we will be able to do so. Our surveyors are highly skilled and expertly trained in dealing with all types of timber rot and insect infestation and will be able to determine if the rot or woodworm is still active.
Surveyors tool set

Surveying Tools

Our qualified surveyors use specialised tools to conduct their investigations. Examples of tools used are air moisture meters (Hygrometers), surface moisture meters (to measure the damp in the wall fabric), and laser thermometers to measure the temperature of wall and ceiling surfaces. Laser thermometers and surface moisture meters can identify the source of the moisture that has caused the fungal attack to the timbers. We also have hi tech endoscopes to inspect behind wall linings and below floors. 

The Property Survey Report

Once the property survey is carried out, our surveyor will provide a property survey report. This will be emailed or sent out by post within 2-5 working days from your survey date. Should you require a verbal update on the problem our surveyor would be happy to give this after the survey is completed. The size of the surveyed property and the scale of the problem may affect the time it takes to complete the report. The report will include what the issue is and how it originated, as well as the recommended repair solution to eradicate the problem. If there is remedial treatment work required to solve the problem then a quotation will be included. An acceptance of quotation form will also be included in the report so that you can instruct Richardson and Starling to carry out the remedial work, this form requires to be completed and signed. The acceptance form can be returned via email or post. After that stage we will arrange a time with you to start working on the property, also known as the treatment process.

The Treatment Process

Health and Safety 

Keeping everyone safe during the works is paramount to us. The Health & Safety requirements of the client, property and the works are assessed at survey stage to create risk assessments and method statements for the remedial works. If there are any health and safety hazards identified then these are mitigated prior to commencement of the rot or woodworm remedial works. Once a safe method of work has been planned and the risk assessment and method statements have been produced, our technicians can commence the treatment process. Prior to starting the works our Technicians are trained to carry out a further risk assessment to ensure the safety of the work area.

Contract Supervision

We have dedicated Contract Supervisors who coordinate the works with you and ensure that the works is done to the highest standards. They will ensure that you are fully aware of the progress of the works and will answer any questions you have during the rot or woodworm eradication process.

Cleanliness Standards

Our surveyors, supervisors and technicians always adhere to a high standard of cleanliness and respect while carrying out the treatment process in your property. 
Clean work area after treatment
Although the type of work is sometimes very dusty they will work to keep this to a minimum and work with you to keep the work area as contained as possible. 

Technicians, Tools and Equipment

Our technicians are trained to carry out the remedial works to a high standard to repair the affected area. They are also fully trained in Health & Safety to carry out the works in a safe manner. Following the surveyors report, our technicians will bring all the required tools and equipment to carry out the remedial works. 

Structural Problems

Wet rot, Dry rot and Woodworm can cause significant structural damage to your property such as structurally decayed timber floors or roof timbers and beams. Our technicians are expertly trained to do the structural repair works safely and efficiently to ensure that your property is restored. 

Remedial Repair and Chemical Treatment

Our technicians are highly skilled and experienced in dealing with problems relating to rot and woodworm infestation. The fabric and repair works will be carried out as detailed on our report and specification of treatment. Once the full extent of the infestation has been determined and the affected structural timbers have been repaired our technician will apply the appropriate chemical treatment to deal with the fungal or insect infestation.
Wet rot example

Final Steps

After the treatment and structural repair process is complete our technicians will restore the wall fabrics and floors. This includes re-plastering and reinstating ornamental cornice work if required and reinstating plumbing and electrical items all as detailed in our report. The site will be tidied and left ready for decoration. We have painters and decorators in our team and should you require us to do the decoration then we would be happy to do this. We offer 30 year guarantees on our Dry Rot, Wet Rot and Woodworm treatment works so you can have peace of mind that the treatments will last.

Quality Customer Service 

We know how important it is to look after our Customers and pride ourselves in delivering excellent customer service (see our customer reviews). We also know that a big part of good customer service is delivering good communication. We want you to feel supported at every stage of the process and we are happy to answer any questions you have at any time. Over half of our new customers come to us through recommendation from past customers and we work hard to deliver a quality service that you can trust.

Richardson and Starling

Arranging a survey for any rot or woodworm related problem is an easy and stress-free process at Richardson and Starling. Simply give us a call or complete our online form. The form only requires a few contact details and a brief message regarding the issue you are experiencing. Once we have received the form, we will arrange for one of our specialised surveyor to visit your property within 2-5 working days. The surveyor will assess the property and will then create a detailed report of our findings and have this delivered to you. Your report will clearly highlight the problems and cause of the rot or woodworm issue in your property. It is our aim to make this entire experience as quick and stress free as possible.


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