Timber Window Repair FAQ

 
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Delivering Property Care since 1935

Frequently Asked Questions about Timber Window Repair
You Ask, We Answer

How can we help you?

At Richardson and Starling, we can help you refurbish your timber windows. We are experts in property care and only use the best materials and our staff have experience in all types of repairs. If you are planning to repair or renovate your windows, then it is vital that you use a professional you can trust to complete the job.

Should I Invest in Timber Window Repair?

Richardson and Starling have teams across Scotland that can help you restore your timber windows. Are you the owner of an older property with bespoke Timber windows? Timber windows are extremely recognisable as they add an element of character to a property.

Although timber windows are extremely desirable, they can deteriorate with age. Your timber windows need to be looked after with good maintenance. Due to their longevity, they may face problems such as rotting, sticking, compromised security, draughts and cracks.

Repair or Replace Your Timber Windows?

The windows of your home can tell someone a lot about what they will find on the inside. Not only do windows add aesthetic value but they can also enhance the value of your property. Windows are a long-lasting investment, however, over the years they may need to be repaired.

Are All Timber Windows Repairable?

It is important that you keep your home's windows in the best shape possible with regular maintenance. Windows safeguard your home from poor weather and draughts. If they have deteriorated this will be causing problems to the fabric of your property.

If your timber windows performance has deteriorated it is important that they are repaired as soon as possible. Depending on what damage has been done, there are a number of elements that are easily repairable and this could be done by you.

What are the factors that could be causing your windows to break or fault:

Paintwork deterioration
Paintwork deterioration will tarnish the exterior of your home and let moisture get to the timber of your window which could cause rot. If the paint on your window sills is starting to wear then the timber should be checked for rot and the windows repainted with a microporous external paint system.

This is a common problem for homes that have been built before 1960. Is the paintwork on the outside of your property beginning to crack and flake?

It is recommended that you maintain the paintwork on the outside of your home in regular intervals of between 2 and 5 years.
Rotten sills
Rotten sills are a common problem that many homes with timber windows face. By contacting Richardson and Starling, this type of damage, if caught early enough, can be repaired. We will repair your windows using our Timber Resin Repair System meaning you will not need to pay for a full replacement of your window. If it is not cost effective to repair your window our surveyor will let you know.

It is important that you keep your window sills strong. Rotten sills can compromise the security of the window structure. At Richardson and Starling, we have specialist teams who repair all types of properties that are affected by dry and wet rot.
Timber repair process drawing
Snapped sash cord
Previously mentioned, sash (or double-hung) windows are counter-balanced by two sets of weights that are hidden in each side of the window. The weights are hung on cords that run over a pulley wheel at the top of each window frame. It is not uncommon for these cords to snap which can make the window difficult to open. Our team can repair the damaged cords and balance the weights to ensure easy opening of the window.

Damaged putty to the glazing
Often water has got to the timber through defective putty and caused deterioration to the window. The putty condition needs to be assessed and repaired to protect your window.

All types of Timber Windows Repaired

All types of timber windows and glazed screens can be repaired in-site. This is more cost effective than replacing your windows. Generally the window has deteriorated due to lack of maintenance and a localised repair usually will bring the window back to health. Should repairs not be cost effective our surveyor would explain this to you to get the most effective and value for money solution.

Richardson and Starling Window Repairs - Sash Windows

At Richardson and Starling, we can help you repair or replace the timber windows in your property. Windows come in all shapes and sizes, however, sash windows are one of the most popular.

Repairs are made using one of our timber window resin repair systems and the existing window can be overhauled to work properly. Sash windows can sometimes become loose which causes rattles and draughts. Fitting the Richardson & Starling draught-proofing system eliminates rattles and stops the draughts.

Should a replacement window be required these are made to measure and fitted with care by one of our Richardson and Starling specialists
timber sash window drawing 2d

On site Survey and Assessment

Our surveyor will arrange to visit your property to assess the condition of your windows and give you a detailed report and specification to resolve your window problems.

Do you offer guarantees for window repair works?

We have eight decades of successful property surveys and repairs experience. Home repairs can be extremely stressful for property owners which are why we offer every one of our customer's impeccable service.
We are extremely confident that we can complete your timber window repair to the highest standard and that is why we offer the Richardson & Starling guarantee.

Before we go ahead with your timber window repair, the length of guarantee will be detailed on your report. We make sure that our customers are satisfied with their property care plans before the job is started. This means that you are fully involved and aware of the terms and conditions.

Our timber window repairs and replacements are covered for up to 5 years. After our on -site survey to assess the condition of the window you will be given a copy of the report where this promise is documented and if you intend to sell your property, it will be automatically transferred to its new owners.
huge timber window frame
At Richardson and Starling, we want to make sure that you are as confident in our standards of work as we are.

Do you have experience working with historic buildings?

The nature of timber window repair means that we often work with historic and listed buildings. It is very important to understand the construction and be sympathetic in doing the minimum repairs to solve the window problems. Our strategy is to only remove the rot affected timber to fix the damaged areas and leave as much of the existing timber window intact.

Your property will not be left in better hands than with Richardson and Starling. Our teams across Scotland and the North of England are fully trained and have experience working on some of the UK’s oldest properties.

About us
Are you looking for a team that can complete your timber window repairs to the highest standard? We believe that property care is a process. We are completely transparent with our customers from start to finish.

Our teams take a methodical approach to property care and apply it to everything we do. Before starting any projects, we will give you an honest opinion on the damage which is affecting your home's exterior.
Professional Property Care
With experience comes knowledge. Our teams across the country are well qualified and have a huge level of experience behind them. Our motto at Richardson and Starling is that there is a “difference between knowing a trade and living a trade”.

Let us assure you that when a member of our team visits your property, you will benefit from their level of professionalism and experience.

We have great experience in restoring timber windows, for years we have helped homes across the country complete property preservation projects and repairs.
window repairs in a historic property
view through repaired timber window
Find out more about Timber Window Repair
Would you like to find out more about our property care services and timber window repair? We have 12 branches in Scotland and Cumbria than can help you with property issues
Dry and Wet Rot Specialists
Damp Specialist
We would like to find out more about the timber windows in your home. Our Richardson and Starling teams cover areas across Scotland and North England.

Call Richardson and Starling today and we will be able to direct you to the appropriate team for you.

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